Frequently asked questions - FAQs

Frequently asked questions - FAQs

All you need to know about Bright

Where is Bright available?

Bright is available worldwide, allowing students from around the globe to access and purchase digital course literature.

Can I read as many times as I want?

Yes, once you have purchased a book, you can read it as many times as you want without any additional charges.

Can I read on my tablet or smartphone?

Yes, you can read on your tablet or smartphone. We are launching our app in 2025 to enhance your reading experience on these devices.

How can I cite and reference eBooks?

To cite and reference e-books, follow the standard referencing guidelines provided by your educational institution. This usually includes the author's name, year of publication, book title, publisher and format (e-book).

Why are some books unavailable in my region?

While Bright aims to be globally accessible, some books may be unavailable in certain regions due to sales rights provided by our publisher partners. If you’re looking for a book that is currently unavailable in your region, please get in touch with us. The more interest we receive for a specific title, the more likely we are to make it available in the future.

Can I share my account with others?

No, sharing your account with others is against our terms of service. Each account is meant for individual use only. If you need multiple accounts for a group or organization, please contact our sales team for assistance.

What subjects do you cover?

Bright offers over 200 000 professional and academic titles across more than 100 different topics. Simply search and filter to discover books in your area of interest.

Can I return a book?

If you have already started reading a book, it cannot be returned. We recommend thoroughly checking the book details before making a purchase.

If you need more information or have other questions, feel free to contact our support team at info@brighteducation.io

Do you offer bulk discounts or business rates?

Bulk discounts and business rates is being added to Bright in 2025. Please contact our sales team for more information about this at info@brighteducation.io

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and Klarna powered by Stripe. Please check our payment options at checkout for more details.

How do I contact customer support?

You can contact our customer support team via email at info@brighteducation.io. We will respond to your inquiries within 24 hours.